Terms and conditions

Bookingmonastery.com’s terms and conditions

The below mentioned terms and conditions, as may be amended from time to time, apply to our booking services made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website (hereafter referred to as the “website”) and/or by asking for a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

The website’s pages, their contents and the relevant reservation service (hereafter referred to as the “service”) provided on the website are owned, operated and provided by Shar s.r.l. doing business as Bookingmonastery.com (hereafter referred to as “Bookingmonastery.com”, “we”, “us” or “our”) and are subject to the terms and conditions set out below.

1. Scope of our Service
Through its website, Bookingmonastery.com provides information about guesthouses and hotels and allows visitors to the website to send their reservation requests. By confirming a reservation to Bookingmonastery.com, you enter into a direct (legally binding) contractual relationship with the guesthouse/hotel at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the guesthouse/hotel, transmitting the details of your reservation to the relevant guesthouse/hotel and sending you a confirmation email for and on behalf of the hotel.
When rendering our services, the information that we disclose is based on the information provided to us by the guesthouses/hotels. Although we will use reasonable skill and care in performing our services we cannot guarantee that all information is updated, accurate, complete or correct, nor can we be held responsible for any errors, interruptions (whether due to any temporary and/or partial breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each guesthouse/hotel remains responsible at all times for the update, accuracy, completeness and correctness of the information displayed on our website.

Our services are made available for personal use only, therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any contents or information, products or services available on our website for any commercial or competitive activity or purpose.

2. Prices
All prices listed on the Bookingmonastery.com communications may be per night or per the entire stay, per person or per room, as clearly stated on the relevant communication, are in Euro and include VAT and all other taxes (subject to change of such taxes).

3. Privacy
Bookingmonastery.com uses high ethical standards and respects your privacy. Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking, we will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated companies’ employees and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services) to and for the benefit of you. Please kindly have a look at our privacy policy for further information.

4. Credit card
We require credit card details in order to guarantee your reservation. Please note that your credit card may be pre-authorized or charged upon reservation and confirmation of the booking. Please check Bookingmonatery.com offer details thoroughly for any such conditions prior to making your reservation.

5. Cancellation
By making a reservation with Bookingmonastery.com, you accept and agree to the relevant cancellation and no-show policy. The cost-free cancellation term is mentioned on our relevant offers. Please check these communications thoroughly for any such conditions prior to making your reservation.
If you wish to review, adjust or cancel your reservation, please revert to us accordingly. Please note that in case of any amendment, you may be charged for your cancellation in accordance with our cancellation and no-show policy. We recommend that you read our communications carefully prior to making your reservation.

6. Further correspondence
By confirming a booking, you agree to receive an email which we may send you, giving you information relevant to your reservation. Other than the email confirmation providing for the confirmation of the booking, we might be entitled to send you some further notices, emails or correspondence, unless you specifically agree otherwise.

7. Disclaimer
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information of the guesthouses/hotels as made available on our website, (iii) the services rendered or the products offered by the guesthouse/hotel, (iv) any direct, indirect, consequential or punitive damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any personal injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the guesthouse/hotel (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

8. Miscellaneous
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Italian law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Rome, Italy.
The original Italian version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version.The Italian version is available on our website, by selecting the Italian language, and might be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

9. About Bookingmonastery.com (Shar s.r.l.)
All of our services are rendered by Shar s.r.l., which is a private limited liability company, incorporated under the Italian laws and having its offices at Via Paolo II, 18 – 00165 Roma,Italy and registered with Rome’s Registrar of Companies under registration number: 08460201000.
Our VAT registration number is IT08460201000.